Maximize ChatGPT Benefits

1. Leveraging ChatGPT for Customer Service with SaleSmartly+HelpLookRegardless of the industry, the problem of high customer repetition often becomes a headache for bosses.However, with the rapid development of artificial intelligence, a new tool is gradually becoming popular - ChatGPT.I believe everyone is familiar with ChatGPT, but how to use it to its greatest advantage?This is a question that many people are thinking about. Now, *SaleSmartly** provides you with a solution!Recently, HelpLook* was launched on the SaleSmartly app store. After installation, you can let ChatGPT intelligently answer customer questions for you!> What is HelpLook? HelpLook is a free and fast tool for building a help center/product manual/knowledge base/blog. It provides simple and professional document editing functions and a customizable personalized homepage, and supports document-based AI search and AI customer service. It is now available on the SaleSmartly app store.## 2. How to Set Up ChatGPT with HelpLookHere is a step-by-step tutorial to get started:### 2.1. Install the softwareLog in to the *SaleSmartly** backend, find the third-party tool HelpLook in the app store and click to install it.### 2.2. Get TokenTo obtain the Token, you need to go to the HelpLook's Dashboard. After registering on the official website, enter the HelpLook backend, and in "Site Settings" - "KNOWLEDGE BASE PORTAL" - "API Token", click Copy to obtain the AI Token.### 2.3. Fill TokenFill in the obtained Token. At this point, HelpLook is successfully installed.But if you want ChatGPT to answer customer questions, you need to do one more step: import the questions that customers often ask so that ChatGPT *can "have a trace" when answering.### 2.4. Edit FAQ and publishEnter the HelpLook backend, and under "Content", you can edit frequently asked questions and answers. After completion, select Publish.### 2.5. Create SuccessNow, you have successfully created a "Help Center". If customers ask related questions, ChatGPT will intelligently answer them based on the content of the Help Center.In this way, ChatGPT is like a well-trained intelligent robot that works only for you.## 3. ChatGPT's Various Functions for E-commerceOf course, SaleSmartly + HelpLook can fully utilize the potential of ChatGPT. For the e-commerce industry, you can:### 3.1. ChatGPT answers frequently asked questionsUpload documents on frequently asked questions on HelpLook, such as the terms and conditions of a product return policy. When consumers inquire about refunds online, ChatGPT can instantly quote the document to answer them.### 3.2. ChatGPT as your marketing virtual assistantAfter merchants upload relevant information about marketing activities, ChatGPT can automatically quote and answer consumers' questions, such as marketing discount period, related product introduction, etc.### 3.3. ChatGPT Smart MarketingMerchants can upload the entire store's products, allowing ChatGPT to learn relevant information and promote them to consumers. When consumers make product requests, such as wanting a mobile phone with better camera functions, ChatGPT can instantly compare all products and recommend the best products in the store.By creating an intelligent help center, customers can freely search for answers based on their questions. What makes it different from other tools is that in addition to articles related to the question, ChatGPT will also quickly output solutions based on these articles, allowing customers to get answers within a few seconds. At the same time, customers can also seek help from the online support in the lower right corner. AI + manual two-pronged approach can quickly "grasp" customers.Of course, there are many other ways to play, and everyone is welcome to explore.