Top WhatsApp CRM Integration

Choose the best WhatsApp CRM to enhance the efficiency of international business and customer service.

1. Top WhatsApp CRM Systems for International Business

As a popular international communication tool, WhatsApp has become an important tool for companies to conduct overseas trade with its huge base of 2 billion users worldwide. However, some companies have encountered problems when using WhatsApp for sales: user consultation information is scattered across multiple WhatsApp accounts and various social media platforms, making it difficult for team members to respond promptly, affecting customer satisfaction. WhatsApp CRM systems can solve this problem well by integrating multi-channel information and allowing employees to reply to customer information from multiple channels on one platform, improving both work efficiency and user satisfaction.

This article introduces ten WhatsApp CRM systems to help companies select the best solution for their overseas business development.

1.1. SaleSmartly

SaleSmartly is an omnichannel private domain communication tool that integrates information from multiple foreign social media platforms. Through automated replies and data analysis tools, it helps companies provide efficient and personalized services.

1.1.1. Platforms that can be aggregated:

Live chat
WhatsApp
WhatsApp Business API
Facebook Messenger
Instagram
Telegram
Line
Email
WeChat

1.1.2. Free trial period:

14-day free trial

1.1.3. Pricing:

Free version: $0/month, 1 member, 1 social media account, 1,000 conversations, 500 automation triggers
VIP version: $9/month, 1 member, 10 social media accounts, unlimited session quota, unlimited automation triggers
Enterprise Edition: $199/month, 11 members, 10 social media accounts, unlimited session quotas, unlimited automation triggers, API interface connection
Customized version: Customized quotation, exclusive account manager service

1.1.4. Pre-sales:

Professional technicians provide 1v1 product demonstrations.

1.1.5. After-sales:

7×14 hours technical Q&A (10 am to 12 pm)

1.2. Sleekflow (Respond.io)

Sleekflow is an AI-powered customer conversation management software that captures leads, automates chats, and converts interactions.

1.2.1. Platforms that can be aggregated:

WhatsApp Business
Facebook Messenger
Instagram
WeChat
LINE
Telegram
Viber
SMS
WordPress
Squarespace
Shopify
Wix Website
Joomla
Twilio-SMS
MessageBird-SMS
Gmail
Outlook

1.2.2. Free trial period:

7-day free trial

1.2.3. Pricing:

Starter Edition: $79/month for 5 users (additional users $12/month)
Advanced: $159/month for 10 users (additional users $20/month), starting at 1,000 active contacts per month
Premium: $279/month for 10 users (additional users $24/month), starting at 1,000 active contacts per month
Customized version: Customized quotation

Note: WhatsApp conversation charges are calculated separately.