Win More Customers with AI-Powered Omnichannel Platform

Connect customers through multiple channels to drive growth

SaleSmartly All ChannelMulti-Channel
Talk to Us
Real AI Smart Agent
Unified Inbox
From Chat to Sale
Team & Customer Management

Trusted by 10,000+ companies and empower your business development

  • Alibaba
  • BEST
  • Cainiao
  • CHAGEE
  • ChinaGoods
  • GAC MOTOR
  • LightInTheBox
  • LingoAce
  • Miniso
  • Mixue
  • Mobvista
  • OPPEIN
  • Pisen
  • RAYVISION
  • UCWEB
  • URORA
  • Wukong

Omnichannel & AI: Smart Customer Management

Still managing chats separately? It’s time to make every conversation count.

Omnichannel visibility. One inbox for Zalo, Facebook, and website.

AI support. Instant replies, smart routing, 24/7 consistency.

Built-in CRM. Every chat turns into trackable customer data.

Smart Customer Growth Platform Built for Vietnam

Zalo Account Sharing

Share one Zalo account across the team - no login required.

Unified Inbox

All customer conversations, all channels — in one place.

Smart Follow-Up

Automatic reminders that drive conversion

AI auto-reply & lead routing

Instant, smart response to every message

Local Vietnamese Support

Vietnam-based. Business-focused. Always by your side.

Simple and User-Friendly

Manage customers any time, anywhere, on any device.

How Vietnamese Businesses Grow Faster with SaleSmartly

For Online Stores & E-commerce Sellers

Pain Point

Scattered messages, slow replies, no CRM, and time wasted on repetitive questions lead to lost customers and missed sales opportunities.

Solution

Unified omnichannel inbox with AI chatbot and built-in CRM to automate responses, track customers, and segment leads effortlessly.

Result
Faster replies
Higher conversion
No missed customers

For Service-based Business (Software, Restaurants, Hotels, Beauty,...)

Pain Point

Missed messages, delayed replies, and no performance insights lead to lost leads and wasted marketing efforts.

Solution

AI chatbot responds instantly to prevent lead drop-off, while smart routing assigns leads to the right agents or teams.

Result
24/7 response
Zero missed leads
Smarter customer service

For Education Centers & Training Institutes

Pain Point

Repetitive inquiries, delayed responses, scattered student data, and lack of cross-department sync lead to lost enrollments and inefficiencies.

Solution

AI chatbot shares course and tuition info automatically, while CRM organizes student data and supports multi-channel communication.

Result
Quick responses
Better student experience
More registrations

For Exporters & International Businesses

Pain Point

Language barriers, limited multilingual staff, time zone gaps, and scattered customer data hinder global support and scalability.

Solution

Real-time translation and multilingual AI chatbot handle 134+ languages, automates messages by language and time zone.

Result
Communicate in any language
Faster global service
No missed opportunities

For Customer Support Centers/Call Centers

Pain Point

Repetitive questions, unbalanced workloads, missing chat history, and no performance insights disrupt support efficiency and customer satisfaction.

Solution

AI chatbot handles FAQs, smart routing assigns chats by expertise, dashboards track performance, and unified history ensures seamless agent handovers.

Result
Faster handling
Higher service quality
Zero missed inquiries

Hear Why Users Love

Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.
  • SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
    Picture of the author
    Emily Smith
    Customer Relationship Manager
  • SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
    Picture of the author
    Sarah Johnson
    Product Manager
  • For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
    Picture of the author
    David Williams
    E-commerce Customer Service
  • SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
    Picture of the author
    Amy Turner
    Chief Customer Officer

Pricing Packages

Choose The Best Plan For Your Business

Free Plan

0

/mo.

member
2pcs
Social media accounts
1pcs
Cloud Devices
1pcs

Meet personal basic chat


10,000 free AI assistant points per month
7x12 after-sales service

Pro Plan

/mo.

/mo.

member
Social media accounts
Cloud Devices

Suitable for growing/professional customer service teams


100,000 free AI assistant points per month
Channel distribution links
Marketing Mass Sending
SaleSmartly brand removed

Max Plan

/mo.

/mo.

member
Social media accounts
Cloud Devices

Suitable for mature enterprises/organizations


1 million free AI assistant points per month
Dedicated Account Manager
Exporting chat history
API Interface
Webhook notification

Enterprise Plan

Professional team will give you a quote


Tailor the right price package for your team

Suitable for large-scale business/enterprises


10,000+ excellent companies are also using it
Alibaba
OPPEIN
miniso
CHAGEE
Mixue
cainiao
wukong
ChinaGoods
Mobvista
lingoace
RAYVISION
URORA
Pisen
UCWEB
GAC MOTOR

Trusted. Secure. Built for Your Peace of Mind

ISO 27001
ISO/IEC 27001 is currently a widely accepted and applied international information security management system certification standard. This standard takes risk management as its core and effectively ensures the continued operation of the organization's information security management system through regular risk assessment and corresponding control measures.
ISO 27701
ISO/IEC 27701 is a privacy extension to ISO/IEC 27001 Information Security Management and ISO/IEC 27002 Security Controls. It is an international body of management system standards that provides guidance on protecting personal privacy, including how organizations should manage personal information, and assists in demonstrating compliance with privacy regulations around the world.
CCRCCCRC
CCRC is China's leading cybersecurity review and certification agency, focusing on improving the information security and privacy protection level of domestic and foreign organizations. CCRC provides qualification evaluation and certification services for information security service agencies in accordance with national laws and regulations, national standards and technical specifications.

Frequently asked questions

All you need to know about products and billing. Can't find the answers you're looking for? Chat with our friendly team.

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