Industry News

Latest updates and news from the technology and customer support industry.

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Customer ServiceCross-Border TradeLive Chat PluginJul 11, 2025

Live Chat Plugins

Discover 10 top live chat plugins for cross - border biz with AI & multilingual support.

Chiến lược gia Nội dung Minh Teo

SalesmartlyInstagramCross-Border BusinessesJul 4, 2025

Instagram on Google

Harness SaleSmartly to optimize your Instagram presence on Google and drive sales growth.

Chiến lược gia Truyền thông Xã hội Jia Lim

Omni-Channel ChatCustomer ServiceCross-Border E-CommerceSalesmartlyMay 16, 2025

DTC After-Sales

Enhance DTC after-sales with SaleSmartly for repeat sales and growth.

Chiến lược gia CX Jia Lim

Omnichannel PlatformCustomer ServiceSaasE-CommerceApr 16, 2025

Boost Business with SaaS

Discover how SaaS can optimize your operations and increase productivity for 2025.

Biên tập viên Tình báo Thị trường Jason Santoso

E-CommerceGenerative Engine OptimizationAi ChatbotMar 13, 2025

GEO Strategies

Learn GEO strategies to increase content visibility in AI-generated responses.

Biên tập viên Tình báo Thị trường Ivan Alvarez

Ai-Driven AutomationMultilingual SupportCustomer ServiceOmnichannel IntegrationMar 6, 2025

CRM Support Options

Discover cross-border customer support solutions with AI automation features and omnichannel integration.

Biên tập viên Tin tức & Thông tin Wei Pham

Social Media MarketingCustomer Relationship ManagementScrmMeta Business PartnerJan 3, 2025

SCRM vs CRM

Explore the differences between CRM and SCRM and why SCRM suits social - media marketing better.

Chiến lược gia Nội dung Jia Nguyen

Chatgpt SearchSeo OptimizationAi ChatbotDec 12, 2024

ChatGPT Search Guide

Optimize content for ChatGPT Search to boost visibility and enhance SEO.

Biên tập viên Tình báo Thị trường Oliver Parker

Customer ServiceWhatsappSalesmartlyNov 6, 2024

WhatsApp's New Rules

Starting November 2024, WhatsApp will allow businesses to use customer service chats for free. Businesses can take advantage of this opportunity to optimize their customer service.

Chiến lược gia WhatsApp Marketing Ivan Alvarez

Google PlaySalesmartlyApk DownloadSocial Media ManagementOct 9, 2024

Download International Social Media

Learn 4 methods to download international social media apps and manage accounts with SaleSmartly.

Chiến lược gia Nội dung Daniel Bui