Customer Acquisition

Customer AcquisitionCustomer ServiceCustomer Relationship ManagementCustomer EngagementCustomer ManagementSep 29, 2026

How To Improve Customer Service Efficiency For B2B Teams

5 solutions to improve customer service efficiency for B2B teams in Vietnam, from omnichannel unification and AI chatbots to measuring CSAT, NPS, and FCR.

SaleSmartly VN Team

Customer ManagementCustomer EngagementCustomer ServiceCustomer AcquisitionCustomer Relationship ManagementSep 26, 2026

Online Customer Service Strategies For Omnichannel Teams

Guide to online customer service via Zalo, Facebook, Instagram, WhatsApp, and live chat. Strategies, workflows, and tools for omnichannel shops in Vietnam.

SaleSmartly VN Team

Customer ServiceCustomer AcquisitionLead GenerationCustomer EngagementAug 31, 2026

Real Estate Telesales Scripts: Structure, 3 Working Templates, And How To Handle Objections

Real estate telesales scripts that work: proven call structure, three ready-to-use templates for hot, cold, and post-showing leads, plus objection-handling frameworks.

SaleSmartly VN Team

Customer ServiceCustomer ManagementCustomer AcquisitionCustomer EngagementCustomer Relationship ManagementAug 31, 2026

Customer Service Skills: 7 Core Competencies And How To Build Them Into Your Team

Learn the seven core customer service skills your team needs, how to train each one, and how to spot gaps before they cost you customer loyalty.

SaleSmartly VN Team

WhatsappE-CommerceCustomer AcquisitionMay 9, 2024

WhatsApp Account Risks

Avoid WhatsApp account suspension by understanding prohibited products and best practices.

Chiến lược gia WhatsApp Marketing Quang Rahman