Incoming messages3 waiting
Chris
Is the blue model available?
LineJames
Can I order 20 units?
WhatsappBenjamin
I’m ready to place my order.
Messenger
BETTER CONVERSATIONS. CLOSER CONNECTIONS.
Multi-channel chat management with AI
Bring messages from 10+ channels into one platform. Every conversation saved, every sales opportunity turned into real revenue.
2 user accounts · 10,000 AI credits per month · Free to try
API
Trusted by 10,000+ businesses worldwide
Why SaleSmartly?
Messages keep coming in. So why isn’t the money coming in?
LineWhatsappMessengerCustomer follow-up
JamesWhatsapp
WhatsappWholesale enquiry · 20 units
Conversation ownerUnassigned⌄
Last handled by EthanSales queue · 14:12Awaiting assignment
✓Enquiry received
✓Price list sent
!Next follow-upNot scheduled
Your leads are not closing, and nobody can tell you why.
Delivery question
Will my order arrive before Friday?
Use WELCOME10 for 10% off your first order.
Olivia
Thanks, but what about delivery?
Your team answers, but not what the customer actually asked.
SaleSmartly brings every conversation into one place — so nothing gets lost, and you can see exactly what happened.
SALESMARTLY / 01 — 04
How SaleSmartly turns those messages into orders
01
OMNICHANNEL INBOX
One inbox — no message left behind
- Inbox
- Sales team
- Conversation history
Product interface · English
02
AI-ASSISTED REPLIES
AI helps your team reply faster — and reply right
- Translation
- Quick reply templates
- Knowledge base
Product interface · English
03
AUTOMATION
After hours, customers still get an answer
- AI assistant
- Request saved and passed to the responsible team.
- Team queue
Product interface · English
04
ANALYTICS & IMPROVEMENT
See it all at month end — and the whole team gets better
- Response time
- By member
- Knowledge base
Product interface · English · Illustrative data
Integrations
Connect local and international customers in one platform
Conversations, ownership and customer context in one workspace.
1Zalo2WhatsAppAPI1WA API3Messenger2TikTok1Instagram2Telegram4LINE
3Email4Website
InboxAvailableLN
NattayaCountry: Thailand · Thai
LLinhNattaya 09:42
ขอราคาและตัวอย่างสำหรับ 200 ชิ้นค่ะ
Translated · Thai → English
Could I get a quote and samples for 200 units?
AI · AI member
200 units noted. I’ll pass your quote request to Linh.
✓✓✓ Quote request · AI → Linh
LLinh
Hi Nattaya. Could you share your sample delivery address?
✓✓Reply to Nattaya
Thai
200 units · Sample requestLinh · Sales team
AI reception → Linh takes over
Illustrative scenario · Sample data
SALESMARTLY / TRUST
Multi-layer security with international certifications
Explore the certifications and how SaleSmartly protects your business data.
ISO 27001
ISO/IEC 27701
CCRCSALESMARTLY / CUSTOMERS
Hear Why Users Love
Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.
SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager
SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager
For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service
SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
Frequently asked questions
Quick answers about SaleSmartly for sales and support teams.
What is SaleSmartly?
SaleSmartly is an omnichannel customer messaging platform. It brings Zalo, WhatsApp, Facebook Messenger, Instagram, TikTok, Telegram, LINE and website live chat into one shared inbox, and adds AI-assisted replies, automation and conversation analytics.
Which channels does SaleSmartly support?
Zalo, WhatsApp, WhatsApp Business API, Facebook Messenger, Instagram, TikTok, Telegram, LINE and a website live chat widget — all managed from one workspace with a shared conversation history.
Does SaleSmartly support multiple Zalo accounts?
Yes. Supported Zalo App personal accounts can be connected to a shared inbox. The number of accounts depends on the Zalo-specific allowance in your plan.
How much does SaleSmartly cost?
You can start with the free plan. Check the pricing page for current user, channel and AI allowances. WhatsApp API usage may incur separate Meta charges.
Is customer data secure with SaleSmartly?
SaleSmartly is ISO 27001 and ISO/IEC 27701 certified and holds a CCRC information security qualification, covering both information security management and privacy information management.
Can replies be automated outside business hours?
Yes. Automation flows and the AI assistant answer common questions after hours, then hand the conversation to the responsible team member with full context.
SALESMARTLY
Get started with SaleSmartly
2 user accounts · 10,000 AI credits per month · Free to try
API